Member From 2021 to 2023
Logan Brown is a technology leader with experience supporting Fortune 50 Telecom companies. He is currently in a consulting role at Slalom, using his passion in strategy and innovation to help clients design and achieve future state architectures.
Nothing can replace the caring, guidance and expertise of a dedicated teacher or the influence of a loving parent or guardian when it comes to achieving successful educational outcomes for children. Still, technology can provide valuable tools to help today’s students learn using the platforms and methods they already use and best understand—tools that can genuinely capture their interest.
Some service-focused tech companies are looking to make their service-level agreements more customer-centric—adopting “experience-level” agreements, dubbed by industry watchers “XLAs.” Such agreements aim to be less transactional and more about building a partnership that’s flexible and responsive to customers’ unique, changing needs.
Around the globe, there are regular headlines of high-profile cybersecurity breaches hitting organizations large and small—and even government agencies. In response, more and more companies are adopting a “zero-trust” stance when it comes to cybersecurity. This framework, which assumes that networks are constantly at risk from both internal and external attacks, attempts to secure vulnerable data by defaulting to allowing as little access to it as possible.
Different support types often have very different strategies.
Professionals across industries often have lengthy to-do lists to get through. For this reason, many of them rely on more than their company's internal or preferred software to manage their productivity. There's no shortage of productivity tools out there, and finding the right one for your personal needs can feel like searching for a golden needle in a very large haystack.
When it comes to developing new software, your coworkers may become your customers. And in those cases, tech teams need to treat their teammates the way they would any other customer—which means paying attention to providing the best user experience possible.
Our news feeds are now flooded with tips on remote working, managing remote teams, what collaboration tools are the best and so much more.
Modern technology has allowed companies to automate many previously manual processes, from data entry to analyzing marketing campaigns. However, not every business is on board. Whether leaders are worried about affecting their workforce or spending money on new tech, their hesitation may cause them to lose out on significant improvements to productivity—and the bottom line.
There are many apps designed to make people’s personal and professional lives easier, from boosting productivity to keeping fitness plans and diets on track. Because there are so many different options, it can be hard to know which apps are worth your time and which ones you’ll want to delete after a few uses.
Every leader needs to master the ability to strategically prioritize projects. This essential skill helps managers develop solid action plans for completing the many tasks on their team’s plates. When adjusting to evolving factors is the only constant, as in the highly competitive world of tech, it’s especially critical for tech leaders to have a strong handle on prioritization.
Slalom is a global consulting firm that helps people and organizations dream bigger, move faster, and build better tomorrows for all through strategy, technology, and business transformation.